# Major Recall Alert: Wash/Waste Cartridge for RAPIDPoint® 500 and RAPIDPoint® 500e Recalled Due to Potential Test Result Accuracy Issues
On **July 2, 2025**, Siemens Healthcare Diagnostics issued a major recall for the **Wash/Waste Cartridge for RAPIDPoint® 500 and RAPIDPoint® 500e** systems. The recall was prompted after the company confirmed, through complaint investigations, that certain cartridges from **lot WW/08925** may contain an incorrect wash pack. This critical issue could lead to inaccurate test results for vital analytes, including **ionized calcium, potassium, pH, chloride, pCO2, glucose, and lactate**.
If your healthcare facility uses these cartridges, it is essential to take immediate action to ensure the safety and reliability of patient care.
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## Why This Recall is Important
The RAPIDPoint® 500 and 500e Systems are widely used in healthcare to perform crucial blood gas, electrolyte, and metabolic testing. Accurate readings of analytes such as **ionized calcium, potassium, and glucose** are fundamental in diagnosing and monitoring many critical health conditions, including cardiac events, respiratory issues, and metabolic disorders.
This recall highlights serious potential risks:
- **Incorrect treatment plans**: Misleading test results may result in improper medication dosages or therapies.
- **Patient safety concerns**: Faulty readings could endanger lives, especially in time-critical medical decisions.
With healthcare professionals relying heavily on these systems for real-time diagnostics, the issue poses significant challenges. Addressing this recall promptly should be a top priority for all affected facilities.
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## Details of the Recall
Here are the key facts healthcare providers and labs need to know:
- **Product**: Wash/Waste Cartridge for RAPIDPoint® 500 and RAPIDPoint® 500e
- **Brand**: Siemens Healthcare Diagnostics
- **Lot Affected**: WW/08925
- **Recall Date**: July 2, 2025
- **Issue Identified**: Some cartridges may contain an incorrect wash pack, potentially affecting the accuracy of the following analytes:
- Ionized calcium
- Potassium
- pH
- Chloride
- pCO2
- Glucose
- Lactate
- **Country Affected**: Canada
For more details about the recall notice, you can visit the official source [here](https://recalls-rappels.canada.ca/en/alert-recall/washwaste-cartridge-rapidpointr-500-and-rapidpointr-500e).
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## What You Should Do
If your facility uses RAPIDPoint® 500 or 500e systems, here is how you should respond:
- **Inspect Your Inventory**: Check stock immediately for cartridges from **lot number WW/08925**.
- **Quarantine Affected Products**: Do not use any cartridges from this lot.
- **Contact Siemens Healthcare Diagnostics**: Reach out to your local Siemens representative for guidance on replacements, refunds, or technical support.
- **Inform Your Team**: Alert your medical and laboratory teams about the recall to prevent accidental usage.
Taking swift action will ensure patient safety and uphold diagnostic accuracy in your facility.
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## Stay Safe – Get Instant Recall Alerts
Ensuring patient safety starts with staying informed. Don’t miss critical updates about recalls like this one. Download our **Recalls App** today to receive real-time alerts and important safety notices directly to your device.
When quick decisions matter, having the latest information at your fingertips makes all the difference.
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For more information on this specific recall, visit the [official recall notice page here](https://recalls-rappels.canada.ca/en/alert-recall/washwaste-cartridge-rapidpointr-500-and-rapidpointr-500e).
Stay vigilant, stay prepared, and prioritize patient safety by addressing this issue without delay.