# Major Recall Alert: t:slim X2 / Basal-IQ (Mmol/L) and t:slim/Control-IQ Insulin Pumps Recalled Due to Wiring Issue in Speaker Components
Tandem Diabetes Care, Inc. ("Tandem") has issued a recall for specific t:slim X2 insulin pumps, including the Basal-IQ (Mmol/L) and Control-IQ models. The recall, effective August 18, 2025, stems from a higher rate of speaker malfunctions caused by wiring issues. These devices are critical for managing diabetes, and any potential issues with their functionality can impact users' health and safety.
If you or someone you know uses a t:slim X2 insulin pump, please read on to get all the critical details.
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## Why This Recall is Important
For those managing diabetes, insulin pumps are life-saving devices that ensure consistent and precise delivery of insulin. Tandem’s t:slim X2 models, including those with Basal-IQ and Control-IQ features, are widely recognized for their advanced technology in helping users maintain optimal blood sugar levels.
The identified malfunction—a wiring issue in the speaker—impacts the device's ability to emit sound. Alarms and alerts, such as notifications for low insulin or pump malfunctions, rely on the speaker. Without these sound alerts, users may miss critical warnings that could lead to severe health risks, including hyperglycemia, hypoglycemia, or diabetic ketoacidosis.
Tandem Diabetes Care, Inc. is taking swift action to address these concerns, urging users of the impacted pumps to stay informed and take immediate steps outlined in the recall notice.
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## Details of the Recall
Here is a breakdown of the key details regarding the t:slim X2 insulin pump recall:
- **Recall Reason:** Certain speaker components in t:slim X2 insulin pumps have a wiring issue, leading to a higher-than-expected rate of malfunctions.
- **Impacted Models:**
- t:slim X2 / Basal-IQ (Mmol/L)
- t:slim X2 / Control-IQ (standard and replacement models)
- **Recall Start Date:** August 18, 2025
- **Primary Concern:** Failure of the speaker system, which could prevent crucial audio alarms from sounding.
- **Manufacturer:** Tandem Diabetes Care, Inc.
For more official information, visit the official recall page here: [Health Canada Recall Notice – t:slim X Pumps](https://recalls-rappels.canada.ca/en/alert-recall/tslim-x-insulin-pumps).
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## What You Should Do
If you are using one of the recalled t:slim X2 insulin pumps, follow these steps to ensure your safety:
- **Check Your Device:** Confirm if your pump is part of the recall by contacting Tandem Diabetes Care’s customer support.
- **Monitor Alarms:** Be extra vigilant about visual alarms on your insulin pump until you receive further instructions or replacement materials.
- **Contact Your Healthcare Provider:** Speak with your doctor to discuss alternative diabetes management options if necessary.
- **Follow Recall Instructions:** Tandem Diabetes Care, Inc. will provide guidance on repair, replacement, or other necessary actions.
Ignoring this recall could compromise your safety. Contact Tandem for assistance immediately if you have concerns.
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## Stay Safe – Get Instant Recall Alerts
Recalls like this emphasize how important it is to stay informed about potential product issues, especially when they are critical to your health. Download our **Product Recall Notification App** today to receive real-time alerts for recalls in Canada. By staying updated, you can take action quickly, prevent risks, and ensure your safety.
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Don’t wait for an issue to arise—be proactive about your safety and well-being. You can stay informed and take control with just a few clicks.
For more details about the t:slim X2 insulin pump recall, visit the official Health Canada notification: [Health Canada Recall Notice – t:slim X Pumps](https://recalls-rappels.canada.ca/en/alert-recall/tslim-x-insulin-pumps). Stay safe and informed!