# Major Recall Alert: Tempus Pro Recalled Due to Operational Failures and Inaccurate 12-Lead ECG Results
On April 21, 2025, a significant recall was issued for the **Tempus Pro monitor**, a medical device widely used in clinical settings. The reason? Several critical software issues affecting its functionality during startup and use, with potential to impact patient safety. In this article, we’ll explain why this recall is critical, what specific issues were identified, and how you can stay informed and protected.
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## Why This Recall is Important
The Tempus Pro monitor is a cutting-edge device relied upon in emergency and critical care for monitoring vital signs, including ECG readings. However, software malfunctions can jeopardize timely and accurate measurements, leading to potential misdiagnoses or delayed treatment.
Key reasons why this recall matters:
- **Operational Failure**: The Tempus Pro monitor may fail to start up, freeze during use, or reboot unexpectedly, rendering it completely **inoperable.**
- **Inaccurate ECG Readings**: Malfunctions in the 12-lead ECG feature may generate incorrect rhythm and morphology analysis, which could mislead healthcare providers.
- **Safety Risks**: These issues may directly impact clinical decision-making during emergencies.
The recall emphasizes the need for medical-grade reliability, as even temporary device failures can lead to significant risks.
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## Details of the Recall
This recall affects specific versions of the **Tempus Pro monitor** with software versions before VX.36. The identified issues include:
- **Startup Problems**:
- Device freezing on the startup screen.
- Displaying error messages such as “MPM Application” or “Attention-Restart Required.”
- **Freezing and Rebooting During Use**:
- Freezing while recording a **12-lead ECG** when the “Start Record” button is pressed.
- Rebooting when additional buttons like “Print” or “View Interpretation” are used within the **12-lead ECG interface.**
- Rebooting during intermittent connection with the **Tempus Pro smart mount.**
- **Inaccurate ECG Output**:
- Rhythm and morphology statements produced through its **Louvain algorithm** may be inaccurate, risking diagnostic errors.
If you are using a Tempus Pro monitor, it’s critical to verify your device’s software version and take the appropriate corrective measures.
Read the official recall announcement here: [Government of Canada Recall Alert](https://recalls-rappels.canada.ca/en/alert-recall/tempus-pro-monitor).
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## What You Should Do
If you own or operate a Tempus Pro monitor, follow these steps to ensure compliance with the recall and maintain patient safety:
1. **Check the Software Version**:
- Devices running software **before version VX.36** are affected. Update your device immediately to resolve issues.
2. **Contact the Manufacturer**:
- Reach out to the Tempus Pro support team for guidance on updates or hardware replacements.
3. **Discontinue Use if Necessary**:
- If the device shows signs of freezing, inaccurate readings, or operational failures, discontinue use and consult the manufacturer.
4. **Report Issues**:
- Any malfunction should be reported to the appropriate health authority or the manufacturer to further address concerns.
These actions are vital to ensuring that the device does not compromise patient care.
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## Stay Safe – Get Instant Recall Alerts
In today’s fast-changing medical landscape, staying updated on product recalls is paramount to ensuring patient safety and operational efficiency. By downloading recall alert apps, you can receive instant notifications for critical updates on medical devices, pharmaceuticals, and more.
**Don’t wait to be caught off guard – download a recall notification app today and take charge of your safety!**
For more information on the Tempus Pro monitor recall, visit the [official Canadian recall notice](https://recalls-rappels.canada.ca/en/alert-recall/tempus-pro-monitor).
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Maintaining patient safety starts with staying informed. Ensure your Tempus Pro monitors are up to date, and prioritize reliable technology in your healthcare practice.