# Major Recall Alert: SOLTIVE Premium SuperPulsed Laser System Recalled Over Power Supply Defect
If you’re using the SOLTIVE Premium SuperPulsed Laser System from Olympus, take note: Olympus has issued a critical recall after receiving **98 complaints** about sudden power loss or failure to power on due to an issue with the **24V power supply**. This defect poses potential risks to ongoing procedures or device performance.
As part of the recall, Olympus representatives are actively reaching out to customers to **coordinate repair or service** based on their positioning in the upgrade queue. Learn more about the recall details and what actions to take below.
## Why This Recall is Important
Medical and clinical equipment like the SOLTIVE Premium SuperPulsed Laser System need to perform reliably during essential procedures. A sudden **power failure or failure to power on** could lead to:
- **Interruptions in patient care**
- Unexpected delays in critical therapies
- Challenges for clinic or hospital operations
The defect in the 24V power supply impacts the effectiveness and reliability of the laser system, making this recall urgent for users and healthcare facilities. Olympus has emphasized the importance of reaching out to affected customers to get their devices serviced immediately for **safety and performance assurance**.
Don’t take this lightly. If you have this device in your inventory, read on to determine the necessary steps to address the issue.
## Details of the Recall
Here’s what you need to know:
- **Product Name:** SOLTIVE Premium SuperPulsed Laser System
- **Brand:** Olympus
- **Recall Reason:** Sudden power failure or inability to power on due to a **24V power supply defect**.
- **Complaints Received:** 98 reported incidents.
- **Impact:** Sudden disruptions in functionality during critical procedures.
- **Actions Taken:** Olympus will begin contacting customers to arrange servicing of affected units. User assistance will depend on individual placement in the **upgrade queue** following case evaluations.
For more official details, visit the official recall page here: [Official Recall Notice](https://recalls-rappels.canada.ca/en/alert-recall/soltive-premium-superpulsed-laser-system).
## What You Should Do
If you own or operate a SOLTIVE Premium SuperPulsed Laser System:
1. **Stop using the device immediately** if you notice any signs of power failure issues.
2. Await contact from Olympus representatives, who will coordinate with you to schedule the required repairs or upgrades.
3. If you haven’t heard from Olympus yet, take proactive steps by reaching out to their customer support team for assistance and information.
4. Inform your clinical team regarding the recall to prevent any unintended use and ensure patient safety.
Taking swift action ensures that patient care or scheduled procedures are not compromised.
## Stay Safe – Get Instant Recall Alerts
It’s crucial to stay updated on major equipment recalls just like this one. Quick action could prevent safety risks, equipment malfunctions, or operational delays. Don’t miss important updates – download our **Recall Alert App** for real-time notifications about medical device recalls, product safety alerts, and more.
### Be the first to know when critical recalls are announced. **[Download the App Now]** and ensure safety at your fingertips.
For more detailed information regarding this recall, you can check the official Canadian recall page here: [SOLTIVE Premium SuperPulsed Laser System Recall Notice](https://recalls-rappels.canada.ca/en/alert-recall/soltive-premium-superpulsed-laser-system).
Stay informed and take the necessary steps to keep your equipment and patients safe!