# Major Recall Alert: SOLTIVE Premium SuperPulsed Laser System Recalled Due to Power Supply Issues
In an important safety recall, Olympus has announced a problem with its **SOLTIVE Premium SuperPulsed Laser System**. The recall comes after **98 complaints of sudden power loss or failure to power on** due to a defect in the device's 24V power supply. Olympus is prioritizing customer safety and will begin contacting those affected to schedule service and upgrades as soon as possible.
This vital update affects both healthcare providers and facilities relying on this advanced laser technology. Read on to learn why this recall matters, and what steps you need to take.
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## Why This Recall is Important
The **SOLTIVE Premium SuperPulsed Laser System** is a high-performance laser device used in critical medical procedures. Sudden power loss or system failure during operation could lead to severe consequences, including disrupted procedures and compromised patient care. Olympus is acting swiftly to minimize risks by addressing the faulty **24V power supply** in the affected units.
If you're a healthcare provider or facility using the SOLTIVE system, it’s crucial to address this issue immediately for the safety of your patients and staff.
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## Details of the Recall
Here’s a breakdown of the key details:
- **Product Name**: SOLTIVE Premium SuperPulsed Laser System
- **Manufacturer**: Olympus
- **Reason for Recall**: A defect in the **24V power supply** causing:
- Sudden power loss
- Failure to power on
- **Number of Complaints**: 98 registered incidents as of the recall announcement.
- **Safety Measures**: Olympus representatives will contact customers based on their position in the **upgrade queue** to coordinate repairs.
Olympus is taking proactive measures to ensure affected units are serviced efficiently.
For more information, visit the official [recall page here](https://recalls-rappels.canada.ca/en/alert-recall/soltive-premium-superpulsed-laser-system-french-translation-pending).
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## What You Should Do
To ensure your safety and minimize disruptions, follow these steps:
1. **Check Your Device**: Confirm if your unit is part of the recall. If you're unsure, contact Olympus support for assistance.
2. **Wait for Notification**: Olympus will begin contacting affected customers based on their position in the service queue to arrange for necessary upgrades or repairs.
3. **Contact Olympus Support**: If you haven't received communication, reach out to the company for further guidance.
Taking immediate action will help mitigate potential risks associated with the defect.
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## Stay Safe – Get Instant Recall Alerts
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Customer safety is Olympus’ highest priority, and addressing this defect in the SOLTIVE Premium SuperPulsed Laser System is a step in the right direction. Monitor for updates and ensure your system is serviced promptly to avoid complications. Stay informed, stay safe!
For more details on this recall, read the official statement [here](https://recalls-rappels.canada.ca/en/alert-recall/soltive-premium-superpulsed-laser-system-french-translation-pending).