# Major Recall Alert: Raz-AT, Raz-CAT, Raz-AP, Raz-SP (Mobile Shower Commode Chairs) Recalled Due to Safety Concerns with FAR Seats
Raz has recently announced a critical safety enhancement involving its *Raz-AT, Raz-CAT, Raz-AP,* and *Raz-SP Mobile Shower Commode Chairs.* This decision follows a reported incident in Canada where an unauthorized modification of a Front and Rear Open (FAR) seat led to improper installation and a safety issue. To address this, the company has developed a retrofit solution to ensure user safety and prevent future occurrences.
Read on for detailed information about this recall and steps you can take to protect yourself or your loved ones.
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## Why This Recall is Important
Safety is always a top priority with medical equipment, especially for products as essential as the Raz Mobile Shower Commode Chairs. The incident triggering this action involved a technician improperly reinstalling an FAR seat without securing the outside rear seat brackets.
This oversight caused one side of the seat to slip off the frame, posing significant risks to users. As a proactive measure, Raz has designed custom rear seat brackets. Used alongside Bodypoint's Frame Saver Clamps, these brackets will prevent the seat halves from shifting medially or laterally, enhancing stability and safety.
### Key Takeaways
- **Incident Location**: Canada
- **Risk Identified**: FAR seat improperly installed, causing the seat to slip off the frame.
- **Company Action**: Safety enhancement with a retrofit kit and installation instructions provided to customers.
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## Details of the Recall
Raz has categorized this action as a safety enhancement for their products, focusing on FAR seat stability for the following models:
- **Affected Products**:
- *Raz-AT (Mobile Shower Commode Chair)*
- *Raz-CAT (Mobile Shower Commode Chair)*
- *Raz-AP (Mobile Shower Commode Chair)*
- *Raz-SP (Mobile Shower Commode Chair)*
- **Problem Identified**:
The FAR seat can become unstable if improperly reinstalled, particularly if the outside rear seat brackets are not properly secured.
- **Solution**:
Raz has developed *custom rear seat brackets* to be used with Bodypoint's Frame Saver Clamps. This combination prevents the seat halves from shifting either medially or laterally, ensuring a secure fit.
- **Retrofit Kit Availability**:
Customers will receive a free retrofit kit along with detailed installation instructions.
For the official recall notice and further information, visit the [Government of Canada Recall Page](https://recalls-rappels.canada.ca/en/alert-recall/raz-raz-cat-raz-ap-raz-sp-mobile-shower-commode-chairs).
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## What You Should Do
If you own or manage a Raz Mobile Shower Commode Chair, take the following steps immediately:
1. **Stop Using the Product**:
If you suspect any improper installation of FAR seats, stop using the device until it has been inspected and retrofitted.
2. **Contact Raz**:
Reach out to Raz directly to confirm your product is part of the recall and request your retrofit kit.
3. **Follow Installation Instructions**:
Once you receive the retrofit kit, ensure proper installation following the provided instructions. If you’re unsure, consult a certified technician trained to handle this specific repair.
4. **Stay Updated**:
Monitor the [Government of Canada Recall Page](https://recalls-rappels.canada.ca/en/alert-recall/raz-raz-cat-raz-ap-raz-sp-mobile-shower-commode-chairs) or Raz's official website for further updates on this recall.
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## Stay Safe – Get Instant Recall Alerts
Recalls like this one highlight the importance of staying informed about the safety of products you or your loved ones use daily. To ensure you never miss critical updates, consider downloading a reliable recall or safety alert app.
Stay proactive and protect your peace of mind by signing up for instant recall notifications. Safety should never be compromised!
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This safety enhancement action demonstrates Raz’s commitment to ensuring its customers can safely rely on their products. If your Raz Mobile Shower Commode Chair is affected, don’t hesitate to take action today. Visit the official [Canada recall page](https://recalls-rappels.canada.ca/en/alert-recall/raz-raz-cat-raz-ap-raz-sp-mobile-shower-commode-chairs) for full details.