# Major Recall Alert: Prime5th/Wheel Elect Stretcher, St104 Transport Recalled Due to Packaging Mix-Up Between Canada and Taiwan
In a surprising recall story, **Stryker Medical** has identified a major issue involving its **Prime5th/Wheel Elect Stretcher, St104 Transport** models. Earlier this year, the medical device company discovered that, in late 2024, a **Prime Stretcher (model: 1105, serial number: 0063000001507)** meant for Canada was mistakenly delivered to Taiwan. Shockingly, the corresponding **Transport Stretcher (model: 747, serial number: 2024005600733)** intended for Taiwan may have been delivered to a Canadian customer. To make matters worse, the outer packaging in Canada was incorrectly labeled as a **Prime Stretcher (model: 1105)**.
Consumers and healthcare providers alike must take immediate action to verify their products and ensure their safety. Read the full details about this recall below.
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## Why This Recall is Important
Patient safety is a top priority for Stryker Medical, and this recall highlights potential risks due to mismatched equipment deliveries. Here’s why this recall demands attention:
- **Functionality Risks**: If the wrong product is being used as a replacement, patients may face compatibility issues or improper care during transport.
- **Labeling Errors**: The incorrect packaging increases confusion, which could lead to significant operational and safety challenges.
- **Global Implications**: This mix-up bridged international borders, highlighting potential systemic errors in equipment shipment and identification.
Medical facilities and emergency response providers across Canada must pay close attention to this recall to avoid potential safety lapses resulting from equipment errors.
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## Details of the Recall
Here’s what we know so far about the **Prime Stretcher / St104 Transport Stretcher recall**:
- **Brand**: Prime5th/Wheel Elect Stretcher, St104 Transport
- **Products Affected**:
- Prime Stretcher, model: 1105, serial number: 0063000001507
- St104 Transport Stretcher, model: 747, serial number: 2024005600733
- **Issue**: A Prime Stretcher intended for Canada was shipped to Taiwan, while a mislabeled Transport Stretcher may have been delivered to a Canadian customer.
- **Date Announced**: 29995
- **Outer Packaging Error**: The Transport Stretcher may have mislabeled packaging matching Prime Stretchers.
For official details, visit the Canadian recall notice here: [recalls-rappels.canada.ca](https://recalls-rappels.canada.ca/en/alert-recall/prime-stretcher).
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## What You Should Do
If your medical facility has recently received a **Prime5th/Wheel Elect Stretcher** or **St104 Transport Stretcher**, follow these steps to ensure safety:
1. **Verify Serial Numbers**: Check if the serial numbers on your product match the affected items:
- Prime Stretcher: Model 1105, SN: 0063000001507
- Transport Stretcher: Model 747, SN: 2024005600733
2. **Inspect Packaging**: Double-check the outer packaging and confirm it aligns with the product inside. Mislabeling has been reported.
3. **Contact Stryker Medical**: Reach out to Stryker Medical's customer support team for guidance and product validation.
4. **Stop Using Affected Products**: If your stretcher is on the recall list, stop using it immediately and follow the manufacturer’s instructions for replacement or correction.
The safety and functionality of medical equipment are critical in providing high-quality care. Taking action now can help prevent any potential risks.
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## Stay Safe – Get Instant Recall Alerts
Medical recalls like this one highlight the importance of staying informed. Don’t wait for an issue to arise. Instead, take control by downloading our **Recall App** today!
With the **Recall App**, you’ll enjoy benefits like:
- Real-time recall alerts as soon as they’re announced.
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👉 **Stay informed and protect your patients – [Download the Recall App Now](#)**.
Medical product recalls can have serious implications, but proactive steps can help you stay prepared. If you or your organization uses the Prime5th/Wheel Elect or St104 Transport Stretchers, verify your serial numbers immediately. Together, we can ensure a safer healthcare environment for everyone.
For more info, check the [official recall notice](https://recalls-rappels.canada.ca/en/alert-recall/prime-stretcher).
