# Major Recall Alert: Multi-symptom Treatment Cream & Skin Protectant Eczema Cream, 6oz Tube Recalled Due to Contamination with Staphylococcus aureus
Pharmacal has issued an urgent nationwide recall of one lot of MG217 Multi-symptom Treatment Cream & Skin Protectant Eczema Cream (6oz tubes) due to contamination with *Staphylococcus aureus*. This recall affects products distributed across wholesale, retail, and online platforms, including Amazon and HE BUTT Grocery. Contaminated products pose serious health risks, particularly for individuals with weakened immune systems or compromised skin. Here’s everything you need to know about this critical recall.
## Why This Recall is Important
*Staphylococcus aureus* contamination can lead to a wide range of health complications, from minor localized infections to severe, life-threatening conditions. For individuals with open wounds, burns, or immune deficiencies, the risks are significantly higher. Potential health issues include:
- **Skin and soft tissue infections**
- **Bone and joint infections**
- **Infective endocarditis (infection of heart valves)**
- **Bloodstream infections, sepsis, or septic shock**
Although no adverse events have been reported to date, using the affected product could potentially result in severe health complications for vulnerable consumers.
## Details of the Recall
Here are the key details you need to know about the recalled product:
- **Brand Name:** MG217
- **Product Name:** Multi-symptom Treatment Cream & Skin Protectant Eczema Cream
- **Size:** 6oz tube
- **Lot Number:** 1024088
- **Expiration Date:** November 2026
- **Product Code:** 5106
- **UPC Code:** 012277051067
- **Distribution:** Nationwide through wholesale, retail, and online platforms (e.g., Amazon, HE BUTT Grocery)
The contamination was detected during quality testing, and as a result, Pharmacal is working to notify its distributors and retrieve all recalled products.
## What You Should Do
If you have this product in your home, it’s crucial to take immediate action to avoid potential health risks.
1. **Stop Using the Product Immediately:**
Discontinue using MG217 Multi-symptom Treatment Cream & Skin Protectant Eczema Cream with lot number 1024088. The lot number can be located on the crimped end of the tube.
2. **Dispose of the Product:**
Consumers are advised to discard the affected product safely to prevent further use.
3. **Contact Pharmacal for Assistance:**
If you have questions or concerns, contact Pharmacal’s customer support at **800-558-6614** or email **aimho@pharmacalway.com**. Support is available Monday through Friday, from 8 a.m. to 5 p.m. (Central Time).
4. **Notify the FDA if Needed:**
Adverse reactions or quality problems can also be reported to the FDA’s MedWatch Adverse Event Reporting program:
- Online: [FDA MedWatch](https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/pharmacal-issues-nationwide-recall-mg217-multi-symptom-treatment-cream-skin-protectant-eczema-cream)
- By mail or fax using a form provided by the FDA.
## Stay Safe – Get Instant Recall Alerts
To protect yourself and your family from potential risks, staying informed about product recalls is critical. Download a dedicated recall alert app to receive real-time updates about potentially hazardous products. These tools can help you identify threats early and take the necessary steps to ensure your health and safety.
Keeping up-to-date with FDA recall notices is another way to safeguard your household from impacted products. View the official source for this recall **[here](https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/pharmacal-issues-nationwide-recall-mg217-multi-symptom-treatment-cream-skin-protectant-eczema-cream)**.
Your safety is always the top priority! Stay vigilant, check your household products regularly, and act quickly whenever a recall is announced.