# Major Recall Alert: MOSAIQ Recalled Due to Care Plan Appending Issue Potentially Impacting Medication Administration
## Why This Recall is Important
On **August 29, 2025**, a significant recall regarding the **MOSAIQ software** was issued. This recall focuses on a potentially critical issue where medication orders may not be appended to a patient’s care plan when using an ad hoc waved order set. The error occurs if the medication order does not align with the care plan cycle day. This can result in missed doses of essential medications, potentially jeopardizing patient care and health outcomes.
Understanding this issue is vital, as it impacts healthcare providers and patients who rely on MOSAIQ’s functionality to ensure timely and accurate medication administration. Left unaddressed, this issue could have significant consequences, making it imperative for users to take immediate action.
## Details of the Recall
Here are the specifics of the MOSAIQ recall as outlined by the official notice from Canadian health authorities:
- **Brand**: MOSAIQ
- **Product**: MOSAIQ
- **Category**: Ad hoc waved order set care plan appending issue
- **Recall Reason**: When a care plan is updated with an ad hoc waved order set, orders falling outside the care plan’s cycle day are not appended. This can result in missed medication administration, which could harm patients who require precise treatment schedules.
- **Recall Start Date**: August 29, 2025
- **Safety Concerns**: Missing one or more doses of scheduled medication can lead to adverse health outcomes, especially in cases of chronic diseases or critical care patients.
For healthcare providers using MOSAIQ, this issue highlights a concerning gap in care management workflows.
## What You Should Do
If you’re a healthcare provider or administrator utilizing MOSAIQ, here are the immediate steps you should take to ensure patient safety:
- **Verify Care Plans**: Review all care plans and confirm that medication orders are appropriately appended when using ad hoc waved order sets.
- **Update Systems**: Check for available updates or patches from MOSAIQ’s developers to address this issue. Software updates often rectify such errors.
- **Contact the Manufacturer**: Reach out to MOSAIQ representatives for support and further recommendations on resolving this issue.
- **Educate Staff**: Inform your healthcare team about this recall and provide training on manually verifying care plans until a permanent fix is issued.
- **Monitor Patients**: Be vigilant in observing patients who might have been affected due to missed doses and provide necessary support or adjustments.
For more details and official updates, please refer to the official recall notice [here](https://recalls-rappels.canada.ca/en/alert-recall/mosaiq-2).
## Stay Safe – Get Instant Recall Alerts
Safety in healthcare is paramount, and staying informed about recalls like this is critical for protecting patients and maintaining quality of care. To ensure you never miss an important recall alert:
- **Download a Recall Alert App**: Get real-time updates on recalls specific to healthcare, medications, medical devices, and more. These apps allow you to manage recalls faster and reduce potential risks.
- **Subscribe to Email Alerts**: Many organizations provide email notifications for recall updates. This simple step could make a significant difference.
Having the right information at the right time empowers you to act swiftly and confidently.
### Final Thoughts
The **MOSAIQ recall** reinforces the importance of ongoing vigilance in healthcare technology. While software systems like MOSAIQ are designed to optimize health outcomes, it is essential to monitor their functionality and respond quickly when critical issues emerge. By taking appropriate measures, healthcare providers can mitigate risks and ensure patient safety remains the top priority.
Stay updated and proactive—sign up for recall alerts or consider implementing a trusted app for instant notifications. For more details, visit the official recall page [here](https://recalls-rappels.canada.ca/en/alert-recall/mosaiq-2).