# Major Recall Alert: Lumify Diagnostic Ultrasound System iOS, Lumify Power Module Recalled Due to Compatibility Issues with Apple Devices Running iOS 18
Philips recently issued an important recall notice concerning its Lumify Diagnostic Ultrasound System iOS and the Lumify Power Module. The company discovered compatibility issues between the system and Apple devices with USB-C connectors that are running iOS 18. This critical flaw results in a failure to perform live imaging, potentially disrupting medical procedures and causing them to be rescheduled or repeated.
If you're a healthcare professional or rely on Philips Lumify systems, it's essential to understand the details of this recall and take action to prevent disruptions to patient care.
## Why This Recall is Important
The Philips Lumify Diagnostic Ultrasound System is used widely in medical facilities for live imaging during diagnostic procedures. Its reliability and performance are crucial in delivering timely and accurate results. However, with the compatibility issues identified between the Lumify system and Apple devices using USB-C connectors on iOS 18, live imaging functionality may be compromised.
This failure has significant implications, including:
- **Procedure delays**: Medical imaging processes may fail, requiring rescheduling or repetition.
- **Impact on healthcare outcomes**: A lack of timely diagnostic results can disrupt critical patient care decisions.
- **Reliance on compatible systems**: It’s vital to take immediate measures to ensure your device setup remains fully operational and compliant.
Philips issued this recall as part of their commitment to product safety and customer satisfaction.
## Details of the Recall
Here are the key facts surrounding this recall:
- **Affected Products**:
- Lumify Diagnostic Ultrasound System iOS
- Lumify Power Module
- **Issue Identified**:
The system is **incompatible with Apple devices** that feature USB-C connectors and run **iOS 18**, leading to potential failure in live imaging functionality.
- **Impact**:
Users may encounter system failures that require procedures to be rescheduled or repeated.
- **Date Announced**: October 2023
Philips has not reported any injuries or adverse events caused by this issue at the time of the recall notice. However, users are advised to act promptly to avoid disruptions.
## What You Should Do
If you own or use the Lumify Diagnostic Ultrasound System iOS or Lumify Power Module, follow these steps immediately to address the issue:
1. **Verify System Compatibility**: Check if your Apple device uses a USB-C connector and is running iOS 18.
2. **Avoid Using Incompatible Setups**: Do not attempt to use the Lumify system with devices affected by this compatibility issue.
3. **Reach Out for Support**: Contact Philips for further guidance and to explore potential solutions. You may find the official recall alert and customer service details at [Philips Recall Notice](https://recalls-rappels.canada.ca/en/alert-recall/philips-lumify-systems).
4. **Consider Alternatives**: Until Philips resolves the issue, consider relying on alternative devices or configurations that can guarantee live imaging functionality.
Philips is working diligently to address the compatibility flaw and minimize disruptions to healthcare operations.
## Stay Safe – Get Instant Recall Alerts
In today’s world, staying informed about recalls is essential for preventing potential disruptions and safety hazards. To ensure you never miss critical updates:
- **Bookmark Recall Websites**: Websites like Canada’s Recall and Safety Alert website are valuable resources ([official source here](https://recalls-rappels.canada.ca/en/alert-recall/philips-lumify-systems)).
- **Subscribe for Alerts**: Sign up for recall notifications specific to products you use regularly.
- **Download the Latest Updates**: Ensure you’re using the latest software versions and patches for medical devices and associated systems.
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Philips remains committed to resolving the Lumify system compatibility issue promptly to restore full functionality. If you’re impacted by this recall, take proactive measures today to protect your workflow and ensure patient care remains uninterrupted. For more information, visit the [official recall notice](https://recalls-rappels.canada.ca/en/alert-recall/philips-lumify-systems).
Don’t wait—stay informed and prepared to navigate device recalls like this seamlessly.