# Major Recall Alert: GoodWe EHB and GEH Series Solar Inverters Recalled Over Serious Safety Hazard
A major safety recall has been issued for **GoodWe EHB and GEH series solar inverters** in Australia. The issue arises when the inverter’s **bypass switch is turned to bypass mode while operating in backup mode**, potentially causing power to be exported to the grid. This poses a **serious safety hazard** in the event of an islanding situation. If you own one of these solar inverters, taking immediate action is paramount to ensure safety.
## Why This Recall is Important
Solar energy systems are designed to provide reliable, renewable power. However, when an inverter malfunctions, the consequences can be dangerous. The **GoodWe EHB and GEH series inverters** have an identified defect that could lead to **islanding**, a situation where a solar power system continues to supply electricity to the grid during a power outage. This creates an unsafe environment for grid technicians working on power lines, risking electric shocks and severe injuries.
Addressing this recall promptly is critical to ensure that both homeowners and utility workers stay safe and prevent potential accidents.
## Details of the Recall
Here’s everything you need to know about the recall:
- **Brands Impacted**: GE, GoodWe
- **Series Affected**: EHB series models and GEH series models
- **Reason for Recall**: When the bypass switch is turned on in bypass mode while the inverter is in backup mode, it exports power to the grid via the bypass switch. This poses a safety hazard in islanding situations.
- **Date Announced**: [Insert Recall Date].
- **Safety Advice**: Turn off the inverter’s bypass mode immediately.
To mitigate the issue:
- **Online Units**: GoodWe will remotely upgrade your firmware to address the defect.
- **Offline Units**: A technician will need to visit your property to perform the firmware update manually.
- **For New Installations**: A firmware upgrade will be applied through the SolarGo app before commissioning.
For more information, visit the official recall notice on the Australian Product Safety website: [GoodWe Solar Inverter Recall Notice](https://www.productsafety.gov.au/search-consumer-product-recalls/goodwe-ehb-series-and-geh-series-solar-inverters).
## What You Should Do
If you own a GoodWe EHB or GEH series inverter, follow these steps to ensure safety:
1. **Do Not Use Bypass Mode**: Immediately stop operating the inverter’s bypass switch to prevent the safety hazard.
2. **Contact GoodWe**: Reach out to GoodWe directly to confirm if your device is affected and schedule the firmware upgrade.
3. **For Online Devices**: GoodWe will perform the upgrade remotely.
4. **For Offline Devices**: Schedule a visit with a technician for the firmware update.
5. **New Installations**: Ensure the technician or installer applies the firmware upgrade through the SolarGo app before using the system.
Taking this action immediately can help prevent dangerous islanding situations and reduce risks for you and others.
## Stay Safe – Get Instant Recall Alerts
The safety of your home and community is a priority. Faulty solar inverters can pose serious risks, but staying informed can help mitigate potential hazards. If you're a solar system owner, we urge you to download the **SolarGo app** to receive critical updates on your inverter firmware and ensure proper installations.
📲 **[Download the SolarGo App Today](https://www.productsafety.gov.au/search-consumer-product-recalls/goodwe-ehb-series-and-geh-series-solar-inverters)** and gain peace of mind knowing your solar energy system is safe and secure.
Don’t leave safety to chance—act now to address this critical recall and keep everyone safe!
