# Major Recall Alert: EASY PULSE® Recalled Due to Piston Counterforce Issues and Safety Stop Sensitivity
The Canadian government has announced an urgent recall of the EASY PULSE® device following safety concerns related to software updates and piston performance. This issue could result in device failure under certain conditions, highlighting a critical need for users to take immediate action. Learn more about the details of the recall, its implications, and what you should do next to ensure safety.
## Why This Recall Is Important
When it comes to medical devices, patient safety is paramount. The recall for the EASY PULSE® device has been issued due to a problem involving excessive counterforce on the piston at start-up. While the release of software version 1.1.3 was intended to improve performance by reducing the initial acceleration of the piston, this fix inadvertently made the device more sensitive to external counterforces. As a result, the safety stop feature may be triggered prematurely, potentially hindering its proper operation in critical situations.
If these devices fail to function correctly at key moments, it could lead to delayed or compromised care, making it vital for affected users to act without delay.
## Details of the Recall
Here’s a summary of what you need to know about the EASY PULSE® recall:
- **Brand**: EASY PULSE®
- **Product**: EASY PULSE® devices affected by software version 1.1.3
- **Issued on**: September 2023
- **Reason for Recall**: Excessive counterforce on the piston at start-up prevents it from initiating movement. The adjusted software increases device sensitivity, resulting in premature safety stop activation under specific conditions.
- **Risk**: Improper or delayed functionality that could affect critical performance during medical care.
- **Image Reference**: 
More technical information on the recall is available through the official **[Canadian recall notice](https://recalls-rappels.canada.ca/en/alert-recall/schiller-easy-pulser)**.
## What You Should Do
If you or someone you know uses the EASY PULSE®, here’s what to do now:
1. **Stop Using the Device**: Immediately cease using affected devices to prevent any potential risks.
2. **Contact the Manufacturer**: Reach out to your device supplier or the EASY PULSE® customer service team for guidance on return, repair, or replacement options.
3. **Request Technical Help**: Follow instructions for software updates or adjustments to resolve the issue.
4. **Spread Awareness**: Inform others in your network who may use this device about the recall to ensure their safety.
Keeping these steps in mind will minimize potential risks while ensuring you remain informed about the latest updates.
## Stay Safe – Get Instant Recall Alerts
Your safety shouldn’t depend on stumbling across online updates like this one. With recalls like the EASY PULSE® device highlighting the importance of staying informed, make sure you never miss another vital notice.
📲 **Download the MyRecalls app now** to receive real-time alerts about recalls for medical devices, consumer products, food, and more. Stay proactive, protect your health, and keep those you care about safe.
Would you like to see all the latest updates about this recall? Visit the **[official Canadian recall page here](https://recalls-rappels.canada.ca/en/alert-recall/schiller-easy-pulser)** for full details and manufacturer contact information.
By taking the necessary precautions and sharing this information, you can help ensure a safer environment for everyone impacted by the EASY PULSE® recall. Don’t wait—take action today!