# Major Recall Alert: Dexcom G7 Receiver Recalled Due to Loss of Audio Output
**Recall Start Date: July 1, 2025**
The Dexcom G7 Receiver, a product widely used by individuals managing diabetes, has been officially recalled due to a safety concern. The device may unexpectedly lose audio output due to a loss of speaker connection, posing risks to users who rely on audio alerts for blood glucose management. This recall impacts Canadian consumers and was announced on **July 1, 2025**. Stay informed about this significant update to ensure your health and safety.
## Why This Recall is Important
The Dexcom G7 Receiver is a critical tool for individuals using continuous glucose monitoring (CGM) systems. Its ability to provide timely audio alerts about high or low blood sugar levels is essential for managing diabetes effectively.
However, the discovered flaw—a potential failure in the device's speaker connection—means users could miss important audio alerts regarding their glucose levels. This issue can lead to delayed responses, increasing the risk of severe hypoglycemia or hyperglycemia, both of which carry significant health risks.
Given the crucial role this device plays in diabetes management, it’s vital that both users and caregivers take immediate action in response to this recall.
## Details of the Recall
Here’s what you need to know about the Dexcom G7 Receiver recall:
- **Product Name**: Dexcom G7 Receiver
- **Brand**: Dexcom
- **Issue**: The device may lose audio output unexpectedly due to a loss of speaker connection.
- **Recall Start Date**: July 1, 2025
- **Region Affected**: Canada
- **Risk**: Users may miss critical high/low glucose alerts, potentially leading to serious health complications.
If you own a Dexcom G7 Receiver, it’s essential to act promptly to avoid any risk to your health.
For additional details, please refer to the official recall notice: **[Dexcom G7 Receiver Recall](https://recalls-rappels.canada.ca/en/alert-recall/dexcom-g7-receiver)**.
## What You Should Do
If you currently use a Dexcom G7 Receiver, here are the steps to take right away:
- **Stop Using the Device**: Discontinue use of the Dexcom G7 Receiver immediately to avoid any potential risks to your health.
- **Contact Dexcom**: Reach out to Dexcom’s customer support for guidance on returning or replacing your device. They may provide additional instructions to ensure your safety.
- **Monitor Glucose Levels Manually**: If you stop using the device, monitor your blood glucose levels using a glucometer or an alternative backup method in the meantime.
- **Check for Updates**: Visit the official recall page linked above for real-time updates and further details on corrective actions.
## Stay Safe – Get Instant Recall Alerts
To stay informed about recalls like this and others that could impact your health or safety, consider using Canada’s recall alert service. You’ll receive notifications about any future recalls directly to your device, so you never miss critical updates.
### Download the App for Timely Notifications
Take control of your safety by downloading the official recall app. Get instant updates about product recalls that matter to you and your family. Don’t wait—download the app today to ensure peace of mind.
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By staying informed and following the recommended steps, you can safeguard your health and ensure optimal diabetes management, even during product recalls. To learn more, visit the **[official recall page](https://recalls-rappels.canada.ca/en/alert-recall/dexcom-g7-receiver)**.