# **Major Recall Alert: Continuous Glucose Monitoring System Recalled Due to Diverted Scrap Sensors**
On May 26, 2026, DexCom, Inc. (NASDAQ: DXCM), the global leader in glucose biosensing, issued a major recall concerning its Dexcom G7 Continuous Glucose Monitoring (CGM) System. The recall stems from the alarming discovery of scrap sensors designed for destruction being stolen and sold to unsuspecting consumers. Here’s what you need to know about this urgent recall and how it may affect you.
## **Why This Recall is Important**
Dexcom G7 is a critical tool for people managing diabetes by providing real-time glucose monitoring. However, the safety and reliability of compromised products come into question when scrapped sensors enter the market. These diverted sensors, identified as Lot 1725204004 and Lot 1725069002, pose significant risks to users, including:
- **Lot 1725204004**: Increased risk of **skin infections** due to improper sterilization.
- **Lot 1725069002**: Potential **sensor failures**, causing no glucose readings to be available.
While there haven’t been any severe adverse events linked to the stolen products, the potential impact on users’ health and safety cannot be ignored. If you or someone you know uses Dexcom G7, it’s crucial to verify your sensors immediately.
## **Details of the Recall**
This issue was identified during Dexcom’s routine quality and accounting reviews. The investigation revealed that certain sensors, classified as scrap due to manufacturing irregularities, were stolen during the destruction process by a third-party vendor. The stolen sensors were traced to **Pharmsource, LLC**, an unauthorized distributor, and may have been supplied to independent pharmacies and distributors in the United States.
Key information about this recall includes:
- **Affected Product**: Dexcom G7 Continuous Glucose Monitoring System
- **Impacted Lot Numbers**:
- Lot 1725204004: Increased infection risk due to improper sterilization.
- Lot 1725069002: Risk of sensor functionality failure.
- **Primary Region**: United States
- **Not Impacted**: Educational samples and Dexcom sensors distributed through authorized channels. For a list of authorized distributors, visit: [www.dexcom.com/dexcom-suppliers](https://www.dexcom.com/dexcom-suppliers).
Dexcom is actively notifying customers in the U.S. first, with updates for international users expected shortly. For more information, visit Dexcom’s recall page: [www.dexcom.com/theft-check](https://www.dexcom.com/theft-check).
## **What You Should Do**
If you use a Dexcom G7 CGM, here's what you need to do now:
1. **Check your sensors’ lot numbers**: Look for Lot 1725204004 or Lot 1725069002.
2. **Stop using affected sensors immediately**: To avoid potential risks, discontinue use and don’t delay in seeking replacements.
3. **Request replacements**: Contact Dexcom Customer Support at **1-844-478-1600** to request replacement sensors.
4. **Verify your distributor**: Ensure you’re purchasing products only from authorized Dexcom distributors.
Customers using sensors from unauthorized distributors, such as Pharmsource, LLC, should be extra cautious and verify their inventory.
## **Stay Safe – Get Instant Recall Alerts**
For people managing diabetes, uninterrupted and safe glucose monitoring is essential. Dexcom is committed to user safety and transparency, taking swift action to address this incident. However, you can protect yourself even further by staying informed.
Sign up for recall alerts, monitor your glucose tracking devices, and learn how to spot unauthorized distributors. Additionally, download the Dexcom mobile app to access real-time updates, device instructions, and safety notifications to ensure your CGM system remains accurate and safe.
For ongoing updates and additional details, visit the **FDA recall website**: [Dexcom Uncovers Theft of Scrapped Product and Notifies Potentially Impacted Users](https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/dexcom-uncovers-theft-scrapped-product-notifies-potentially-impacted-users).
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Taking action now can safeguard your health and avoid unnecessary risks. **Check your sensors, stop using affected lots, and contact Dexcom for replacements today!**