# Major Recall Alert: CellMek SPS Recalled Due to Software Error in Version 2.3.90.0
Beckman Coulter, a trusted name in healthcare technology, has announced a recall affecting its **CellMek SPS** system. The recall stems from a confirmed software error in **SW version 2.3.90.0** that causes critical malfunctions during sample dispensing. Specifically, the issue involves samples being dispensed too close to the bottom of the output tubes rather than above the fluid surface as designed. This deviation could potentially impact the quality, reliability, and safety of lab workflows.
It’s crucial to understand the implications of this issue if you're using the affected product. Keep reading to learn all the details about the recall, what it means for users, and how to protect your operations.
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## Why This Recall is Important
When it comes to clinical and laboratory instruments, precision and reliability are non-negotiable. The **CellMek SPS system** is widely used for automating sample preparation in labs. The identified software error poses the following risks:
- **Compromised sample quality**: Improper sample dispensing near the bottom of the output tube could lead to cross-contamination or reduced sample integrity.
- **Workflow disruptions**: The malfunction might require additional checks and manual adjustments, slowing down operations.
- **Potential safety issues**: Labs relying on accurate sample results to inform medical decisions could face challenges if inaccuracies arise.
Understanding the nature and scope of this recall is essential to mitigate risks to both patient safety and laboratory efficiency.
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## Details of the Recall
**Here is what you need to know about the recall announcement:**
- **Product Name**: CellMek SPS
- **Brand**: Beckman Coulter
- **Software Version Affected**: 2.3.90.0
- **Recall Reason**: Dispensing error where samples are released too close to the bottom of the output tubes instead of above the fluid surface.
- **Date Announced**: October 2023
- **Impact**: Laboratories using the affected software version may experience issues with sample reliability and equipment function.
Beckman Coulter has acknowledged the error and is working towards resolving it. For the official notice, visit the [Government of Canada Recall Page](https://recalls-rappels.canada.ca/en/alert-recall/cellmek-sps-0).
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## What You Should Do
If you own or operate a **CellMek SPS system**, here are immediate steps to safeguard your equipment and workflow:
- **Verify Your Software Version**: Check if your CellMek SPS is running **SW version 2.3.90.0**.
- **Contact Beckman Coulter**: Reach out to their customer service or technical support team to report your system and confirm next steps.
- **Pause Use Until Resolved**: To avoid potential complications, stop using the equipment until Beckman Coulter provides further advice or a fix.
- **Implement Backup Procedures**: Use alternative methods for sample preparation if available, and ensure all team members are informed of changes.
Staying informed and proactive is your best defense against potential safety issues in the lab.
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## Stay Safe – Get Instant Recall Alerts
Recalls like this underscore the importance of staying updated on product safety news. Whether you’re managing a laboratory, clinic, or healthcare facility, it’s essential to act quickly when safety notices are issued.
To never miss an important recall again, **download our Recall Alerts App** today. With real-time notifications, detailed updates, and actionable insights, staying compliant and safe has never been easier.
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For full details about this specific recall, visit the official alert page [here](https://recalls-rappels.canada.ca/en/alert-recall/cellmek-sps-0).
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**Don’t Delay – Act Today to Ensure Safety in Your Lab!**