# Major Recall Alert: TRUE METRIX Blood Glucose Monitoring Systems Recalled Over Safety Concerns
If you or a loved one uses the TRUE METRIX Blood Glucose Monitoring System, it’s important to know about the ongoing recall. The issue involves inadequate instructions in the Owner’s Booklets/System Instructions for Use. Specifically, the materials fail to emphasize the need for immediate medical attention if users receive an E-5 error code and experience symptoms of high glucose. Keep reading to learn everything you need to know about this critical recall, how it could affect your health, and the steps you should take.
## Why This Recall is Important
Monitoring blood glucose levels is a lifeline for individuals with diabetes. Errors or miscommunications in medical device instructions can lead to delayed or insufficient treatment, causing severe health complications.
Here’s why this recall matters:
- **Potential Health Risks**: The E-5 error code may appear when the meter cannot read blood sugar levels accurately. Symptoms of high glucose—such as excessive thirst, frequent urination, confusion, or fatigue—should not be ignored.
- **Delayed Care**: Without clear instructions to seek immediate medical attention, users might overlook critical warning signs, leading to severe blood sugar imbalances or even life-threatening emergencies.
## Details of the Recall
The recall, issued on **May 1, 2026**, specifically targets the printed materials accompanying the **TRUE METRIX Blood Glucose Monitoring Systems**. These materials lack sufficient emphasis on how to respond to the E-5 error code, putting consumers at risk.
**Key points about the recall:**
- **Product Involved**: TRUE METRIX Blood Glucose Monitoring Systems
- **Recall Date**: May 1, 2026
- **Reason for Recall**: Owner’s Booklets/System Instructions for Use do not emphasize the importance of immediate medical attention in response to an E-5 error code coupled with high glucose symptoms.
- **Safety Measures Announced**:
- Users are advised to consider transitioning to alternative methods of blood sugar monitoring.
- Patients opting to continue using their TRUE METRIX devices must follow updated instructions for handling the E-5 error code.
For official recall information, visit the [FDA Recall Announcement](https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/trividia-health-correction-true-metrix-blood-glucose-monitoring-systems).
## What You Should Do
If you use a TRUE METRIX Blood Glucose Monitoring System, take the following steps immediately:
1. **Check for the E-5 Error Code**: Familiarize yourself with the symptoms of high glucose, including but not limited to increased thirst, frequent urination, or fatigue.
2. **Adhere to Updated Instructions**: If you continue to use the device after an E-5 error reading, seek medical attention without delay if you experience high glucose symptoms.
3. **Consider Alternative Devices**: The manufacturer recommends transitioning to another blood sugar monitoring method for added safety. Speak to your healthcare provider about reliable alternatives.
4. **Spread the Word**: Alert family members, caregivers, and others who may be using the TRUE METRIX system.
## Stay Safe – Get Instant Recall Alerts
Stay informed and protect your health by keeping up to date with recalls that could impact medical devices or household products you rely on. Download the **MyRecalls App** to receive instant notifications about safety alerts, recalls, and updates directly to your mobile device.
### Why Download the MyRecalls App?
- **Real-Time Alerts**: Stay informed about recalls as soon as they happen.
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- **Trusted Information**: News directly sourced from official recall announcements, like the FDA.
Don’t wait—[Download the MyRecalls App](https://myrecalls.app) today and protect yourself and your loved ones from potential risks.
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For the latest information, refer to the official [FDA Recall Announcement](https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/trividia-health-correction-true-metrix-blood-glucose-monitoring-systems). Stay proactive and prioritize safety.