# Major Recall Alert: Blood Glucose Meters Recalled Due to Defective LCD Displays
Trividia Health, Inc. has issued an important recall regarding its TRUE METRIX® Self-Monitoring Blood Glucose Meters, co-branded under the Good Neighbor Pharmacy® label. This recall stems from a potentially defective LCD display issue that could impact the accuracy and performance of the blood glucose meters, posing potential health risks for users.
Here’s everything you need to know about the recall and how to stay proactive to ensure your safety.
## Why This Recall Is Important
Blood glucose meters are essential tools for individuals managing diabetes. Accurate readings are critical for making timely treatment decisions, especially in emergencies like low blood sugar (hypoglycemia). The recall was prompted by reports of defective LCD displays, which may:
- Show **partial or missing numerical segments** or characters.
- Exhibit **ghosting** (fading) of numbers on the display screen.
These malfunctions could lead to misinterpretation or delays in obtaining glucose readings, potentially endangering the health of individuals who rely on these devices for effective diabetes management. While no injuries have been reported to date, the recall reflects Trividia Health's commitment to addressing potential safety issues swiftly.
## Details of the Recall
Below are the specifics of the recall to help you determine if your device is affected:
- **Brand:** TRUE METRIX® Self-Monitoring Blood Glucose Meters, co-branded under Good Neighbor Pharmacy®.
- **Reason for Recall:** Potential defective LCD displays that can impact product accuracy and performance.
- **Affected Lot:** Lot number KD0746.
- **Manufactured:** September 4, 2025.
- **Distributed:** September 8, 2025, through September 16, 2025.
- **Units Recalled:** 601 devices within the United States.
Trividia Health is conducting this voluntary recall in collaboration with the U.S. Food and Drug Administration (FDA). For the official FDA recall notice and more details, visit their site [here](https://www.fda.gov/safety/recalls-market-withdrawals-safety-alerts/trividia-health-inc-initiates-voluntary-recall-limited-number-true-metrixr-blood-glucose-meters).
## What You Should Do
If you own a TRUE METRIX® Glucose Meter, take the following steps:
1. **Check Your Device:** Look for the lot number KD0746 on the device or packaging to confirm if it is part of the recall.
2. **Contact Trividia Health:** Reach out to their Customer Care Department for guidance on returning and replacing the device.
3. **Continue Monitoring:** If your device is not part of the affected batch, you may continue to use it safely.
Trividia Health is actively notifying distribution channels, including pharmacies, mail order companies, and healthcare providers, to ensure consumers receive the recall information promptly.
## Stay Safe – Get Instant Recall Alerts
Consumer safety remains a top priority for Trividia Health. This recall highlights the importance of staying informed about potential product risks, especially when it comes to health devices.
To stay updated on recall alerts like this, download the MyRecalls App today! MyRecalls is your go-to resource for real-time notifications about product recalls and safety alerts. Protect your health and well-being with the latest updates sent straight to your phone.
**Stay informed. Stay safe. Download MyRecalls now.**
For more information on Trividia Health and its diabetes health solutions, visit [TrividiaHealth.com](http://www.trividiahealth.com).