# Major Recall Alert: Azurion 7 M20 Recalled Due to Bolt Torque Issues in C-Arm Roll Motor – Recall Start Date June 9, 2025
Philips has announced a major recall for a limited number of its **Azurion 7 M20** systems due to a critical issue involving the **bolts connecting the gearbox to the mounting flange of the c-arm roll motor.** The affected units were manufactured between **October 2018 and July 2019**, and it has been identified that the bolts may not have been adequately torqued, leading to potential safety risks during use. The recall officially begins on **June 9, 2025**, and is crucial for facilities using these systems to take immediate action.
For the official recall notice, visit: [Government of Canada Recall Notice](https://recalls-rappels.canada.ca/en/alert-recall/azurion-7-m20-2).
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## Why This Recall is Important
Philips’ **Azurion 7 M20** is widely utilized in medical settings, providing advanced imaging and procedural support for healthcare professionals. Any malfunction in critical components, such as the bolts securing the gearbox to the mounting flange in the c-arm roll motor, could compromise the device’s stability, leading to potentially hazardous situations for both patients and medical personnel.
Key concerns include:
- Risk of **device instability** during medical procedures.
- Potential **delays in critical care** due to unexpected device failures.
- **Safety hazards** for healthcare practitioners operating the equipment.
Taking proactive measures to address this issue is essential to ensure patient care is not jeopardized.
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### Details of the Recall
Here’s what we know about the **Azurion 7 M20** recall:
- **Brand and Model**: Philips Azurion 7 M20
- **Issue Identified**: Bolts on the gearbox connecting to the c-arm roll motor may not be properly torqued.
- **Affected Units**: Systems manufactured between **October 2018 and July 2019**.
- **Start Date of the Recall**: **June 9, 2025**.
- **Impacted Region**: Canada.
- **Solution**: Philips recommends inspecting and addressing assembly issues to ensure proper bolt torque.
Philips is proactively notifying affected customers and providing them with instructions to resolve the issue.
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### What You Should Do
If your facility operates an **Azurion 7 M20 system**, it’s vital to act immediately:
1. **Check Your System**: Confirm if your unit falls under the affected manufacturing dates (**October 2018 – July 2019**). Refer to the device label or your purchase documentation.
2. **Contact Philips Support**: Reach out to Philips for guidance on rectifying any torque issues. Do not attempt self-repair without professional assistance.
3. **Follow Instructions Promptly**: Philips will provide detailed instructions, inspections, or repairs where needed. Ensure facility compliance to minimize risks.
For specific details about this recall, visit the official government recall notice: [Azurion 7 M20 Recall](https://recalls-rappels.canada.ca/en/alert-recall/azurion-7-m20-2).
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The safety of patients and staff remains a top priority. To stay updated on crucial recalls like this, download a reliable safety alert app today. Instant notifications will ensure you never miss an important update impacting healthcare operations.
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By taking swift action and staying informed, you can mitigate risks while continuing to provide seamless patient care.
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Stay vigilant and prioritize safety by addressing this recall immediately. For full details, visit [recalls-rappels.canada.ca](https://recalls-rappels.canada.ca/en/alert-recall/azurion-7-m20-2).