# Major Recall Alert: Alphenix INFX-8000c and INFX-8000v Main Units Recalled Due to Software Issue
Healthcare professionals, take note: the Alphenix INFX-8000c-Main Unit and Alphenix INFX-8000v-Main Unit have been officially recalled in Canada. The recall was triggered by a critical software problem that could cause internal errors during specific operations involving the CAAS clinical analysis function. If your facility uses these imaging systems, it’s important to understand the potential risks and follow the manufacturer’s safety recommendations immediately.
## Why This Recall is Important
Patient safety and the accuracy of medical imaging are paramount in any clinical setting. The Alphenix INFX-8000 series is widely recognized for advanced imaging in diagnostic and interventional procedures. However, a recently identified software issue could lead to disruptions during use, specifically when the **F-STORE function** or **image acquisition** is performed while the **CAAS clinical analysis** feature is running.
The recall highlights a significant risk to operational efficiency and accuracy, with the potential to delay workflows or disrupt critical diagnostic processes. Fortunately, the manufacturer has confirmed this internal error is **preventable** by terminating the CAAS clinical analysis function before initiating other processes.
## Details of the Recall
Here’s what you need to know about the Alphenix main unit recall:
- **Category**: CAN (Canada)
- **Affected Products**:
- **Alphenix INFX-8000c-Main Unit**
- **Alphenix INFX-8000v-Main Unit**
- **Recall Reason**: A software issue causes internal errors when **F-STORE** or **image acquisition** occurs while the **CAAS clinical analysis** function is in use.
- **Manufacturer’s Guidance**: The error does not occur if the CAAS clinical analysis function is first terminated before using F-STORE or image acquisition.
- **Date Announced**: October 2023
- **Source**: [Government of Canada Recall Notice](https://recalls-rappels.canada.ca/en/alert-recall/alphenix-systems)
This recall underscores the importance of immediate action to prevent system errors and maintain smooth clinical workflows.
## What You Should Do
If your facility uses the **Alphenix INFX-8000c-Main Unit** or the **Alphenix INFX-8000v-Main Unit**, follow these guidelines to ensure continued safe use of the equipment:
- Identify affected units currently in use at your facility.
- Educate team members about the issue and ensure they understand the need to **terminate the CAAS clinical analysis function** before performing F-STORE or image acquisition.
- Contact the manufacturer for further assistance or software updates as necessary.
Patients and medical professionals should be notified about potential delays in imaging, particularly where these systems are vital to care delivery.
## Stay Safe – Get Instant Recall Alerts
Keeping up with medical equipment recalls is essential for ensuring patient safety and maintaining compliance in clinical settings. By staying informed, you can avoid potential disruptions, delays, or safety hazards.
For healthcare professionals and facility administrators, downloading recall alert apps can help you stay ahead of equipment issues. These tools offer instant notifications about potential risks and official guidance for corrective measures.
Take proactive action now! [Download a recall alert app](#) today and ensure you never miss critical recall updates.
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For complete details on this recall, visit the official notice via this link: [Government of Canada Recall Notice – Alphenix Systems](https://recalls-rappels.canada.ca/en/alert-recall/alphenix-systems). Stay informed, stay safe!