# Major Recall Alert: Allura Xper FD10/10 and Allura Xper FD20 Systems Recalled Due to Potential Safety Issue in Cooling Units
Philips has issued a significant recall for its Allura Xper FD10/10 and Allura Xper FD20 systems, both part of the AlluraClarity family. The company has identified a potential safety hazard involving systems equipped with Laird cooling units, which may result in **loss of imaging functionality and/or thermal events**. The recall affects a limited number of units that may lack essential drip trays, posing risks of electrical short circuits, smoke, and in severe cases, fire.
If you or your healthcare facility relies on these systems, here’s what you need to know about this critical recall.
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## Why This Recall Is Important
The affected **Allura Xper FD10/10 and Allura Xper FD20 systems**, essential for imaging in life-saving procedures, rely on Laird cooling units to maintain proper flat detector temperatures. The issue arises from a missing **drip tray beneath the cooling unit**, crucial to preventing leaking coolant fluid from coming into contact with electrical components.
Key risks include:
- **Electrical short circuits** that may cause system fuses to shut down operations.
- Elevated temperatures that could create smoke or spark formation.
- Potential fire caused by coolant fluid, high temperatures, and flammable materials.
Such malfunctions could disrupt critical medical operations, making this recall a high-priority safety concern.
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## Details of the Recall
Philips initiated this recall for safety reasons after identifying design flaws in certain systems that could cause catastrophic failures during medical imaging procedures.
Here are the key details:
- **Affected Models**:
- Allura Xper FD10/10 (Product of AlluraClarity Family)
- Allura Xper FD20 (Product of AlluraClarity Family)
- **Recalling Company**: Philips
- **Product Concern**: Missing drip tray in some systems' cooling units, which prevents coolant leaks from contacting electrical components.
- **Risks**: Loss of imaging functionality, smoke, sparks, thermal events, or fire.
- **Location**: Cooling units are housed in the system’s cabinet within the technical room.
- **Date Announced**: October 31, 2023
This issue could compromise patient safety and disrupt urgent medical procedures, making it vital to act now. For full details, visit Philips’ official recall notice via [Canada's official recall site](https://recalls-rappels.canada.ca/en/alert-recall/allura-xper-and-allura-cv20-systems).
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## What You Should Do
To address this recall, Philips is working with affected customers to provide a solution. Facilities using these devices are advised to take the following steps immediately:
1. **Check if Your System is Affected**: Verify if your Allura Xper FD10/10 or FD20 system is equipped with the Laird cooling unit and missing the drip tray.
2. **Contact Philips**: Reach out to customer support or your Philips representative to confirm whether your system is affected by the recall.
3. **Cease Use if Necessary**: If your system is impacted, consider halting its use until Philips resolves the issue to avoid the risks of thermal events or system failure.
4. **Stay Updated**: Regularly monitor official recall updates from [Philips’ recall page](https://recalls-rappels.canada.ca/en/alert-recall/allura-xper-and-allura-cv20-systems).
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## Stay Safe – Get Instant Recall Alerts
Recalls like these highlight the importance of staying informed about the safety of medical equipment. Protect your patients and team by keeping up to date with urgent notifications.
**Download the Recall Alert App** now for instant updates on medical and consumer product recalls. Stay ahead of issues that could impact your practice, and ensure the safety and reliability of your equipment.
Act now to safeguard your operations and prevent potential hazards. For more details on this recall, visit [Canada's recall page](https://recalls-rappels.canada.ca/en/alert-recall/allura-xper-and-allura-cv20-systems).