# Major Recall Alert: Allura Xper FD10, Azurion 7, and More Philips Devices Recalled Due to Aging HDD Performance Issues
Philips has recently announced a critical recall for several Azurion and Allura Xper systems due to performance issues related to aging Hard Disk Drives (HDDs). Devices in service for over six years may experience significant performance degradation, potentially leading to imaging malfunctions, loss of motorized movement, or data loss. This recall covers multiple Allura Xper and Azurion systems crucial for medical imaging and care delivery.
If you or your organization uses these devices, it's essential to act swiftly to avoid potential operational hazards or system failures. Read on for detailed insights, safety measures, and steps to take.
## Why This Recall is Important
This recall is not just about performance degradation—it concerns critical healthcare systems where failure could impact diagnostic and interventional procedures. Key risks identified by Philips include:
- **Imaging functionality loss:** A compromised HDD may result in imaging failure, disrupting essential procedures and risking patient care.
- **Motorized movement failure:** In Allura systems, motorized movement may cease, further hindering system operability.
- **Data loss:** Affected HDDs may result in irreversible data loss, jeopardizing patient medical records and precision diagnostics.
- **Temporary functionality recovery:** Some systems may temporarily resume after a restart, but this is not a long-term solution or a guarantee of reliability.
It's vital for healthcare professionals and facilities using the affected products to address these risks promptly to ensure uninterrupted service and patient safety.
## Details of the Recall
Philips has identified the following systems as part of this recall:
### Affected Systems:
- **Allura Xper Systems**:
- FD10
- FD10 (Product of Alluraclarity Family)
- FD10/10 (Product of Alluraclarity Family)
- FD20 (Product of Alluraclarity Family)
- FD20 OR Table (Product of Alluraclarity Family)
- FD20/10 (Product of Alluraclarity Family)
- FD20/15
- FD20/20 (Product of Alluraclarity Family)
- **Azurion Systems**:
- Azurion 7 B12
- Azurion 7 B20
- Azurion 7 M12
- Azurion 7 M20
### Recall Reason:
Philips identified that the Hard Disk Drives (HDDs) in these systems begin experiencing performance issues after six years of usage. These challenges can impact routine operations and may require immediate intervention to maintain system functionality and safety.
### Announced Recall Date:
October 2023
For more details, you can view the official recall alert from the **[Government of Canada](https://recalls-rappels.canada.ca/en/alert-recall/hard-disk-drives-azurion-and-allura-systems)**.
## What You Should Do
If your facility relies on any of the above systems, it’s imperative to take action immediately to avoid operational interruptions or risks to patient safety. Follow these steps:
1. **Contact Philips**: Reach out to Philips' support team to determine whether your system is affected and discuss next steps for repair or replacement.
2. **Schedule Maintenance**: If your HDD has been in use for more than six years, prioritize system maintenance or HDD replacement as a preventive measure.
3. **Monitor Performance**: Keep a close eye on your systems for any signs of performance degradation, and report issues directly to Philips for further guidance.
4. **Plan for Downtime**: In case a restart is required temporarily to restore functionality, have contingency plans in place, such as allocating backup systems or coordinating with nearby facilities.
5. **Stay Updated**: Regularly check for further updates from Philips or governing health authorities regarding this recall.
## Stay Safe – Get Instant Recall Alerts
Medical device recalls like this can emerge at any time. To ensure the safety of your patients, staff, and equipment, stay informed about the latest product recalls. Download the [My Recalls App](https://myrecalls.app) today for instant alerts and detailed instructions on how to respond to any recall notifications.
By staying proactive, you can safeguard patient care and maintain the reliability of medical procedures.
For more information regarding this recall, visit the **[official recall notice](https://recalls-rappels.canada.ca/en/alert-recall/hard-disk-drives-azurion-and-allura-systems)**. Stay vigilant, and take immediate action to ensure a safe and seamless healthcare experience.