# Major Recall Alert: Philips Allura Xper Systems Recalled Due to Faster-than-Expected BIOS Battery Depletion
Philips has issued a significant product recall involving several models of its Allura Xper Systems, including the Allura Xper FD 20 Or Table, FD10, FD10/10, FD20, FD20/15, and FD20/20—all part of the AlluraClarity Family. This recall has been prompted by a critical issue with the systems’ BIOS battery, which may deplete faster than anticipated. When this occurs, the Allura System's start-up process is completely halted, rendering the equipment non-operational. Additionally, users receive no warning or prior notification of the battery status before it reaches depletion.
Medical facilities, clinics, and healthcare providers relying on these systems must prioritize addressing this recall to ensure continuity of patient care and operational safety.
## Why This Recall is Important
This recall affects critical medical imaging systems widely used in interventional procedures. The Allura Xper Systems, designed to deliver precision and efficiency, are vital tools in diagnosing and treating patients. However, the accelerated depletion of the BIOS battery poses serious operational risks.
### Key reasons why action is necessary:
- **Disrupted Functionality:** A depleted BIOS battery stops the device from starting, potentially delaying urgent medical procedures.
- **No Advanced Warning:** There are no system notifications or indicators to alert users about the battery’s low power or complete depletion.
- **Patient and Provider Safety Concerns:** Unforeseen delays during system start-up could jeopardize time-sensitive medical interventions.
## Details of the Recall
The following models from Philips' AlluraClarity Family are being recalled:
- **Allura Xper FD 20 Or Table**
- **Allura Xper FD10**
- **Allura Xper FD10/10**
- **Allura Xper FD20**
- **Allura Xper FD20/15**
- **Allura Xper FD20/20**
**Problem Identified:**
Philips has determined that the systems' BIOS batteries are depleting faster than initially expected during the design phase. When the BIOS battery fully depletes, the Allura System’s start-up process halts entirely.
**Recall Announcement Date:**
The recall was officially announced on **Date: 30043** in compliance with Canada’s regulatory standards.
To access the official recall notice, visit the [Canada Recall and Safety Alerts website here](https://recalls-rappels.canada.ca/en/alert-recall/allura-xper-systems-1).
## What You Should Do
Philips has acknowledged the issue and is working to resolve it. If you or your facility owns the affected Allura Xper Systems, here's what to do:
- **Contact Philips Support Immediately:** Reach out to Philips customer support to confirm if your system is part of the recall.
- **Follow Instructions:** Adhere to Philips' guidance regarding any possible solutions, such as BIOS battery replacements or system assessments.
- **Minimize Downtime:** If you rely heavily on these systems, seek backup solutions to mitigate disruptions in patient care.
For official guidance, please refer to the [recall notice](https://recalls-rappels.canada.ca/en/alert-recall/allura-xper-systems-1) for further updates.
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*Disclaimer: The information in this article is based on the official recall notice announced by Philips and the Canadian government. Users should follow official instructions for resolution and safety.*