# Major Recall Alert: Aerco Esteem, Prestige Excellence, and Prestige Solo Boilers Recalled Due to Carbon Monoxide Risk
If you own an Aerco Esteem, Prestige Excellence - PEA, Prestige Excellence - PTE, Prestige Solo PT, or Prestige Solo-PA boiler, pay attention: a **major product recall** has been issued due to the risk of **carbon monoxide (CO) leaks**, which could lead to serious injury or even death. The boilers have been found to release CO due to delayed ignitions or component damage.
As of **November 20, 2025**, there have been no reports of injuries or CO leaks in Canada. However, in the United States, the company has received **25 reports of carbon monoxide leaks**, including **two tragic deaths** resulting from CO poisoning. If you or someone you know has these models installed, take action immediately to protect your safety.
To view the full recall announcement, visit the **official recall page**: [Government of Canada Recall Notice](https://recalls-rappels.canada.ca/en/alert-recall/recall-announcement-prestige-solo-prestige-excellence-and-aerco-esteem-gas-boilers).
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## Why This Recall is Important
Faulty boilers pose a significant danger when carbon monoxide leaks occur. CO is a silent, odorless gas that is toxic when inhaled in large amounts. Exposure to CO can cause symptoms like dizziness, confusion, nausea, and, in severe cases, death. Sadly, two fatalities have already been linked to these specific boiler models in the United States.
Here’s why you should act quickly:
- **Safety risk:** The delayed ignition and component damage in these boilers increases the potential for CO exposure.
- **Scope of impact:** Though no incidents have been reported in Canada, these units are widely distributed in both residential and commercial properties, raising the need for vigilance.
- **Potential liability:** For property owners, defective boilers can pose liability risks in addition to personal safety concerns.
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## Details of the Recall
### Affected Products:
The following boiler models are included in the recall:
- **Aerco Esteem**
- **Prestige Excellence - PEA**
- **Prestige Excellence - PTE**
- **Prestige Solo PT**
- **Prestige Solo-PA**
### Reason for the Recall:
The boilers may release **carbon monoxide (CO)** due to:
- **Delayed ignitions**
- **Damage to internal components**
### Reported Incidents:
- **Canada:** No reports of CO leaks or related injuries.
- **United States:** 25 reported CO leak cases, including 2 deaths.
For reference, see images of the recalled products:
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## What You Should Do
If you own one of the affected boiler models, follow these steps:
1. **Stop using the boiler immediately.** You can reduce the risk of exposure by discontinuing use until the issue is resolved.
2. **Check with the manufacturer for a solution.** Contact the company for repair or replacement options.
3. **Install a carbon monoxide detector.** If you don’t already have one, install CO detectors near sleeping areas and on all levels of your property.
4. **Spread the word.** Inform others who may own these models to ensure their safety.
For more details, contact the manufacturer’s recall hotline or visit the official government recall notice at [recalls-rappels.canada.ca](https://recalls-rappels.canada.ca/en/alert-recall/recall-announcement-prestige-solo-prestige-excellence-and-aerco-esteem-gas-boilers).
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## Stay Safe – Get Instant Recall Alerts
Protecting your home and loved ones starts with staying informed. Download our free app to receive **real-time recall alerts** for consumer products, ensuring that you’re always updated on potential risks to your safety.
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Don’t wait for an incident to happen—act now to eliminate any risk from potentially hazardous products in your home. Stay safe and make sure loved ones are protected.