# Major Recall Alert: Achieva 3.0T MRI System, Ingenia 1.5T, Ingenia Ambition X, and Ingenia Elition X Recalled for Software Issues
Philips has issued a critical recall for several MRI systems – including the **Achieva 3.0T MRI System**, **Ingenia 1.5T**, **Ingenia Ambition X**, and **Ingenia Elition X** – due to significant software-related issues. These issues could potentially result in **inaccurate liver stiffness measurements** and **mis-ordered imaging sequences**, raising concerns about patient diagnoses and treatment.
If you use or rely on these MRI systems, it’s crucial to understand the risks, details of the recall, and what steps to take next to ensure patient safety.
## Why This Recall is Important
Accurate imaging is the cornerstone of effective diagnostic care. The identified software issues may compromise the reliability of test results, which can directly affect medical diagnosis and treatment planning. The recall comes in response to errors discovered in Philips MRI software and its integration with Resoundant's algorithm for magnetic resonance elastography (MRE), as well as a serious bug in Philips Vue Motion dynamic imaging software. Here’s why this is critical:
- **MRE Software Issue:**
- Resoundant algorithms, used in conjunction with Philips MRI systems, may produce **inaccurate liver stiffness measurements**.
- The root cause is linked to inappropriate reconstruction voxel size settings in default MRE scan protocols.
- These inaccuracies could lead to **lower-than-actual liver stiffness values**, potentially delaying or misguiding liver disease diagnosis and treatment.
- **Philips Vue Motion Issue:**
- A separate problem has been identified in Philips Vue Motion software versions from **v12.2.0 to v12.2.8.500**.
- During dynamic cine runs, image frames may display **out of sequence**, increasing the likelihood of **diagnostic errors**.
Failing to address these issues may compromise healthcare quality and threaten patient safety, underscoring the urgency of this recall.
## Details of the Recall
The recall impacts the following Philips MRI systems and software:
- **Impacted Brands:**
- **Achieva 3.0T MRI System - Main Unit**
- **Ingenia 1.5T**
- **Ingenia Ambition X**
- **Ingenia Elition X**
- **Identified Issues:**
- Incorrect reconstruction voxel size settings in the MRE default protocol.
- Mis-ordered image frames in **Philips Vue Motion**.
- **Software Versions Affected:**
- **Philips Vue Motion: v12.2.0 - v12.2.8.500**
- **Date Announced:**
- [Clarified date of recall listed here. For now placeholder: 31950]
For full details, visit the official recall notice hosted on the [Government of Canada recalls site](https://recalls-rappels.canada.ca/en/alert-recall/ingenia-and-achieva-systems).
## What You Should Do
If you are using the affected systems, follow the safety measures below to minimize risk:
- Contact Philips customer support immediately to confirm if your MRI system is affected.
- Update software as directed by Philips or your MRE software developer. They may provide updated protocols to address the incorrect voxel size settings.
- Avoid using Philips Vue Motion software versions **v12.2.0 - v12.2.8.500** for imaging analyses until further notice or follow Philips-provided instructions for workaround measures.
- Stay informed by monitoring regular updates from Philips and your local health authority for any additional recommendations.
Failure to act on this recall could result in continued inaccuracies in imaging, impacting diagnostic abilities and patient outcomes.
## Stay Safe – Get Instant Recall Alerts
Healthcare facilities rely on timely recall alerts to safeguard patient care. Stay up to date on critical product recalls like this by downloading the [MyRecalls](https://myrecalls.app/) app today. With instant notifications and detailed insights, you’ll never miss an important update that could save lives.
For additional details on this recall, refer to the official notice on the [Government of Canada recall website](https://recalls-rappels.canada.ca/en/alert-recall/ingenia-and-achieva-systems).
Your vigilance and quick response can make a critical difference in patient safety!