# Major Recall Alert: ABL90 Flex, ABL90 Flex Plus Recalled Due to Analyzer Software Freeze Issue
If you use or rely on ABL90 Flex or ABL90 Flex Plus analyzers, take notice. A significant recall has been issued for these devices running RWIN10 1.0 and RWIN10 1.1 software versions. The issue stems from a critical performance flaw where the software may unexpectedly freeze during sample measurement. While a built-in watchdog automatically restarts the software to remediate the issue, any sample being processed at the time of the freeze will be lost. The recall officially started on **March 11, 2025**, and it’s vital for healthcare facilities and users to take immediate action.
Read on to understand the details of the recall, why it’s important, and next steps to stay safe.
## Why This Recall is Important
The ABL90 Flex and ABL90 Flex Plus analyzers are widely used in healthcare facilities for critical blood gas testing. However, the identified software issue jeopardizes the machine's reliability by causing software freezes during sample processing. This can lead to:
- **Loss of critical patient data.** Any sample being tested during the freeze is discarded, potentially delaying life-saving decisions.
- **Operational disruptions.** A restart triggered by the watchdog may interrupt workflows, particularly in high-stakes scenarios like intensive care units or operating rooms.
- **Patient safety risks.** Delayed results can hinder timely treatment, especially in emergencies where real-time data is crucial.
This recall emphasizes the importance of uninterrupted and reliable diagnostic tools in healthcare environments.
## Details of the Recall
Here are the key highlights of the recall:
- **Products Affected**: ABL90 Flex and ABL90 Flex Plus analyzers.
- **Software Version Impacted**: Devices running RWIN10 1.0 or RWIN10 1.1.
- **Issue Identified**: Software may unexpectedly freeze during sample testing, which causes the loss of the sample being processed. While the freeze is detected and resolved by an automatic watchdog, the incident can disrupt operations.
- **Recall Start Date**: March 11, 2025.
- **Brand**: Manufactured under the ABL90 Flex and ABL90 Flex Plus lines.
For additional details and updates, visit the **[official recall page](https://recalls-rappels.canada.ca/en/alert-recall/abl90-flex-and-flex-plus)** published by the Canadian government.
## What You Should Do
If your healthcare facility uses ABL90 Flex or ABL90 Flex Plus analyzers, take the following steps to address the recall:
1. **Check Your Software Version**: Determine if your device is running RWIN10 1.0 or RWIN10 1.1. Analyzers with these software versions are directly impacted by this recall.
2. **Stop Using Affected Devices**: Temporarily discontinue using affected devices until further instructions are received from the manufacturer or supplier.
3. **Contact the Manufacturer**: Reach out to the product manufacturer for support and software update solutions or replacements to mitigate the issue.
4. **Notify Your Team**: Inform relevant personnel within your healthcare facility about the recall to avoid any mishandling.
Act swiftly to minimize disruptions and ensure continuity of care in your organization.
## Stay Safe – Get Instant Recall Alerts
Recalls like this one highlight the importance of being informed to protect patients, facilities, and staff. Stay up-to-date on the latest medical device recalls and safety alerts by downloading our app. With instant notifications, you can ensure that you never miss critical updates that safeguard your operations and patients.
### **Stay Alert, Stay Safe – [Download the Recall App Now](#)**
For more information about this recall, visit the **[official recall page](https://recalls-rappels.canada.ca/en/alert-recall/abl90-flex-and-flex-plus)**. Take proactive measures today to address this issue and stay prepared for potential safety updates.