# Major Recall Alert: 2.5mm Twin Core Electrical Cable Recalled Over Fire Hazard Concerns
A critical recall has been issued for the 2.5mm twin-core electrical cable distributed by New Aim Pty Ltd in Australia. This urgent action stems from a manufacturing fault that causes the cable’s cross section and current rating to be significantly lower than marked and advertised. This dangerous defect may result in cable overloading, overheating, and even fire hazards during use. Customers and installers are urged to act immediately to mitigate potential safety risks.
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## Why This Recall is Important
Electrical cables are a vital component in powering homes, appliances, and more. Defects in their construction can lead to devastating incidents, including overheating, electrical fires, and even property damage or personal injury. The manufacturing fault identified in New Aim Pty Ltd's 2.5mm twin-core electrical cable compromises the safety of its users and their surroundings. If you’ve purchased or installed this product, immediate action is necessary to protect yourself, your family, and others in your community.
Ensuring electrical safety is paramount, and addressing this issue promptly helps prevent dangerous consequences.
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### Details of the Recall
Here’s everything you need to know about the recall:
- **Category**: Electrical Cable
- **Brand**: New Aim Pty Ltd
- **Product**: 2.5mm twin-core electrical cable
- **Reason for Recall**:
A serious manufacturing fault causes the cable’s cross section and current rating to be significantly lower than advertised. This defect increases the risk of cable overloading, leading to overheating and potential fire hazards.
- **Date Announced**: 30 October 2023
- **Affected Customers**: Anyone who purchased or installed this product, either as an individual user or a professional installer.
Visit the official recall page at [ProductSafety.gov.au](https://www.productsafety.gov.au/search-consumer-product-recalls/giantz-25mm-twin-core-electric-cable) for more detailed information.
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### What You Should Do
New Aim Pty Ltd has issued specific steps for customers and professional electricians to follow:
1. **Stop Using the Cable Immediately**:
- Disconnect the product and cease all use right away.
2. **Verify Affected Products**:
- Check the cable label or packaging for the model and batch number to confirm it’s part of the recall.
3. **Customers with Installed Cables**:
- Contact the installer of the product to arrange for its disconnection and return to the supplier.
4. **Installers**:
- Notify your customers about the recall. Arrange for the cable’s removal and return it to the supplier.
5. **Refund Request**:
- Contact New Aim’s customer service team to arrange a refund. Provide proof of purchase or product details when reaching out.
Acting promptly is essential to ensuring the safety of your property and loved ones.
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### Stay Safe – Get Instant Recall Alerts
Product recalls like this are urgent reminders of the importance of consumer safety. You can stay updated on the latest recalls by downloading the official product safety app today. Receive notifications about potentially dangerous products, including electrical components, on-the-go.
Stay informed to protect your household from potential hazards.
[Visit the official recall page here for further updates.](https://www.productsafety.gov.au/search-consumer-product-recalls/giantz-25mm-twin-core-electric-cable)
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Stay proactive and prioritize safety by addressing this recall today. Share this information with family, friends, and colleagues to ensure widespread awareness. Don't take chances—confirm your products' safety now!